“Our issue was Yahoo block of the email from our server. Jeff kept great communication with us throughout the entire process. He was very helpful in helping us understand why it was happening and what we needed to do to solve the issue. Our issue was corrected in a timely manner. And, yes, I would definitely refer rackAid to a friend or colleague.”
Server Support
If your server breaks, we can fix it. If your server is slow, we can fix it. If you need a new server, we can set it up. Since 2006, rackAID’s core business is server support and management. Setup, security, or optimization, we can handle it.
Linux Server Support
Server Updates
Need help with updating your server? We handle Plesk, cPanel, and Linux updates.
Server Performance
Slow sites or services? We can help. We have basic and advanced performance optimization services.
Server Migration
Confidently move to a new server without the headaches With 1000’s of sites moved, we use a streamlined process to minimize migration downtime and issues.
Working with us is easy!
From one-time services to ongoing support, we offer clearly defined services with flat-rate pricing. We keep you informed so you can keep your team and customers informed.
Let's Chat
If we don’t understand the problem, we cannot fix the problem. So we may have a question or few to recommend the right service.
Support Package
We recommend a support package based on our conversation. If you are ready to proceed, send us your server details and payment.
Working
We get to work on your issues. Most work starts the same or next business day. We send progress updates and questions via our online helpdesk.
Problem Fixed
Every support package has a clear goal. When we reach this goal, we send you a summary report. If you have any questions about our case, let us know; otherwise, thanks for using rackAID.