Support Services

Backup Solutions

Server backup and restore is one of the most-tedious and oft-neglected of all IT tasks. Typically, with small business, the lack of formal backup policies and procedures means that backpups are often done sporadically, if at all, and data is stored on site, preventing disaster recovery. By outsourcing your backup services, you may be able to eliminate the need to purchase additional hardware and software, hire or train staff, create and maintain policies and procedures. Consider just a few of the reasons to use an online, automated backup and recovery system:

These are just a few of the benefits from using our server backup service.

Data Loss

Data loss can arise from a number of sources. Malicious activity, human error, hardware failure or natural disasters can to complete data loss. A single incident, such as a hard disk failure, may render your online services inoperable. The cost of recovery can grow quickly if backups are not in place. Besides the direct cost of recovery, you may also have lost revenues, the cost of client notification, indirect losses, and long-term reputation damage.

In 2007, Google released a research paper titled, Failure Trends in a Large Disk Drive Population Mitigate prolonged downtime due to critical failures.. Google concluded that while some SMART disk health indicators are useful in predicting drive failure, they are insufficient to determine when a hard disk will fail. Natural disasters, fires and security incidents are also unpredictable events. To protect against data loss due to these and other causes, a backup and data recovery plan is required.

Continuous Data Protection

To mitigate these and other risks, rackAID has partnered with R1Soft to bring you best-of-breed server backups. R1Soft's Continuous Data Protection software provides easy to manage, reliable full-disk backups of your server. Through our partnership, rackAID is able to offer reliable, cost-effective server backup solutions and disaster recovery planning. From our basic protection plan to custom deployment support, rackAID can help you with your server backup needs. We can help you:

• Develop a backup strategy.
• Test your backup solution.
• Deploy bare-metal recovery solutions.
• Determine the best geographic location for your backups.
• Test your backup and recovery strategies.

Please see our backup offerings for more details and do not hesitate to contact us about implementing an R1Soft backup solution for your IT infrastructure.