Industry Solutions

Web 2.0 - SaaS

McKinsey reports that 61% of enterprise CIOs have SaaS on their 2007 agendas. And Time named "You", the Web 2.0 user, as its 2006 person of the year. Web applications play increasingly important roles in customers' professional and personal lives, becoming keepers of sensitive data and enablers of critical processes. While you focus on growing your user base, rackAID can help win their trust by delivering the consistent uptime they expect, and ensuring the data integrity they're counting on.

“TravelPod, a leading travel blog, relies on rackAID's expertise for 24 x 7 support, scalability, security and infrastructure planning. We've are extremely satisfied with their responsiveness. They are a part of our extended team.” Luc — TravelPod

If you're in alpha or beta, rackAID offers affordable solutions that dramatically reduce your system administration workload, so that you can dedicate internal resources to collecting customer feedback and developing new features. Our server hardening service helps simplify hardware deployment; you'll be able to hit the ground running with up-to-date and problem-free gear. We also offer periodic checkups and on-demand support.

If you're losing customers over server instability or poor application response time, we can quickly diagnose and resolve any problems. Better yet, let us be your 24/7 server support department! We take a hands-on approach to proactively managing your systems, saving you time and giving you peace of mind.

If you're in the midst of a growth spurt, rackAID can help plan and execute infrastructure upgrades. In particular, with our migration service, you'll enjoy a smooth and hassle-free transition. Also importantly, we'll make sure your old systems are safely decommissioned.

Last but not least, we offer customized case-based and ongoing support for any other requirements you might have. Talk to us; we can help!

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