Corporate

MSP Partners is an alliance formed by Cisco, Ingram Micro, Intel, Level Platforms and Microsoft and joined by more than 20 vendors to provide solution providers with a comprehensive source of managed services education. As members of the MSP Partner program, our staff have access to the latest market research, service delivery strategies and success stories of other solution providers.

The MSP Alliance is made up of service providers and technology enablers, working together in a vendor-neutral manner to define and promote the Managed Services industry and educate consumers about the benefits of using Managed Service Providers (MSPs).

SoftLayer is a leading provider of on-demand IT infrastructure. We highly recommend their server and network solutions. As a preferred managed services provider, we regularly meet with SoftLayer staff in an effort to deliver end-to-end solutions for our mutual clients. By combining SoftLayer's IT infrastructure with rackAID's managed services, you gain the best of both worlds. Through our partnership with SoftLayer, we provide fully managed IT solutions for projects large and small.

ControlScan provides security services for SMB's. Their key product is VerifiedSecure, which enables SMBs to obtain PCI Compliance. rackAID has extended their services to provide a managed PCI compliance service.

DemoWolf provides flash-based tutorials for popular hosting control panels. They also provide custom tutorial development. These voice-assisted tutorials are one of the best ways to deliver customer support at little cost.

DNS Made Easy provides enterprise DNS services. Their Anycast Technology provides 100% uptime and their control panel makes it easy to manage your DNS settings. We highly encourage any clients who value uptime to use DNS Made Easy. rackAID provides implementation support for DNS Made Easy. We can also help you map out your DNS strategy.

R1Soft provides the technology behind our server backup and disaster recovery services. They provide our server backup software and assist us with technical issues related to disaster recovery planning and implementation. rackAID also provides deployment services for R1Soft customers. R1Soft offers the only Continuous Data Protection solution for Linux Server backups. R1Soft is a solution that enables disk-based data protection, Linux disaster recovery, and Bare-Metal Restore at cost-effective prices.

RatePoint is a simple, web-based solution that gives you all the tools to easily collect, manage and promote authentic customer feedback, improving customer service, strengthening customer relationships and building trust. rackAID uses and recommends Ratepoint's services for reputation and customer feedback management.